Facilitate with Grace: Techniques behind the Art of Successful Facilitation
Becky Roberts
Concurrent Session: SU7, Sunday, October 23, 11:15-12:45PM
Do you want to improve your facilitation techniques to ensure better results with your client engagements? As consultants, we are often called upon to serve as a neutral facilitator in meetings to help our clients reach important decisions and resolve challenging issues, often without formal facilitation training. This workshop offers valuable facilitation tools and techniques for the experienced consultant who wants to improve this critical skill. You’ll learn how facilitation is different from consulting, when to use facilitation effectively, and when or when not to interject your knowledge or opinion. Becky will provide practical advice on event logistics from planning, recording, pacing, to follow up. You’ll learn facilitation tools and techniques to reach consensus, summarize thoughts, poll the group or “vote”, record the discussion and decisions (flipcharts, etc), manage dysfunctional behavior, and encourage engagement from all participants.
About the Speaker
Becky Roberts is the President and CEO of Catoctin Consulting, LLC. She uses facilitation and creative participatory processes to help customers achieve business results through strategic planning, performance measurement, process reengineering, change management and enterprise architectures. She strives to make a lasting impact for her customers, and have great fun while doing it!
Becky has over 25 years of experience in facilitation, organizational management, strategic planning, performance management, business process reengineering, team building, information resources management, software engineering, and systems integration for government and commercial organizations. Prior to founding Catoctin, Becky served as Director of Business Process Reengineering with DynCorp. She has also held management positions with Oracle and PRC. She has spoken at and chaired conferences on strategic planning, IT capital planning, business process reengineering, performance management, facilitation and creativity. Becky has a BA in Architecture, Yale University and an Executive MBA, George Washington University.
Website: www.catoctin.com
Blog: http://www.linkedin.com/pub/becky-roberts/0/93/580
